Legal
Please read these Terms of Service carefully before using Kopimore's platform. By accessing or using our services, you agree to be bound by these terms.
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and Kopimore, Inc. ("Kopimore," "we," "our," or "us") governing your access to and use of the Kopimore visitor intelligence platform, APIs, dashboard, and related services (collectively, the "Services").
By clicking "I agree," creating an account, or using the Services, you represent that you have read, understood, and agree to these Terms and our Privacy Policy. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity.
If you do not agree to these Terms, do not access or use the Services.
Kopimore provides a visitor intelligence platform that enables customers to identify anonymous website visitors and enrich visitor profiles with contact data, demographic information, and firmographic data sourced from our identity graph. Our Services include:
We reserve the right to modify, suspend, or discontinue any feature of the Services at any time with reasonable notice to customers on paid plans.
To use the Services, you must create an account. You agree to provide accurate, current, and complete information during registration and to update it as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You may not share account credentials with unauthorized parties, use another customer's account, or create accounts for the purpose of circumventing usage limits. You agree to notify us immediately at support@kopimore.com if you suspect unauthorized access to your account.
We reserve the right to suspend or terminate accounts that we believe, in our sole discretion, have been used fraudulently, abusively, or in violation of these Terms.
Services are offered on a monthly or annual subscription basis. Current plan pricing is available at kopimore.com/pricing. All fees are stated in US dollars.
| Plan Tier | Monthly Leads | Starting Price |
|---|---|---|
| Launch | Up to 100 | $49/mo |
| Starter | Up to 300 | $99/mo |
| Growth | Up to 750 | $249/mo |
| Scale | Up to 2,000 | $549/mo |
| Pro | Up to 5,000 | $999/mo |
| Enterprise | Unlimited | Custom |
Subscriptions are billed in advance on a monthly or annual basis. Your payment method will be charged automatically at the start of each billing period. By providing payment information, you authorize Kopimore to charge you for the applicable fees.
Fees are non-refundable except where required by applicable law. If you believe you were charged in error, contact us within 30 days of the charge at support@kopimore.com.
If your usage exceeds the lead limit for your plan tier, additional leads may be billed at a per-lead overage rate, or you may be prompted to upgrade. We will notify you when you approach your monthly limit.
Fees do not include applicable sales, use, VAT, or similar taxes. You are responsible for all taxes associated with your use of the Services, except for taxes on Kopimore's net income.
You agree to use the Services only for lawful purposes and in accordance with these Terms. You specifically agree not to:
Zero-tolerance violations: Use of our Services to facilitate illegal discrimination, TCPA violations, or targeted harassment will result in immediate account termination and may be referred to law enforcement.
You retain ownership of data you provide to Kopimore in connection with your account (such as your website URL, CRM configurations, and account details). You grant Kopimore a limited license to use this data solely to provide the Services to you.
Enriched visitor profile records delivered to you through the Services are licensed to you for internal business purposes only. You may not resell, redistribute, or provide this data to third parties except in connection with your normal business operations (e.g., syncing to your own CRM or marketing automation tool).
Kopimore processes personal data on your behalf as a data processor. Our Privacy Policy describes how we collect, use, and protect that data. By using the Services, you agree to our Privacy Policy and represent that your use of delivered data complies with all applicable privacy laws.
Kopimore maintains a suppression list of consumers who have opted out of identification. We will honor valid suppression requests and exclude opted-out individuals from future deliveries. You agree to honor opt-out requests you receive directly from consumers regarding data delivered by Kopimore.
You are solely responsible for ensuring your use of the Services and any downstream use of delivered data complies with all applicable federal, state, and local laws and regulations, including but not limited to:
Kopimore provides reasonable compliance tooling and documentation, but the legal responsibility for compliant use of delivered data rests entirely with you.
Kopimore and its licensors own all right, title, and interest in and to the Services, including the pixel technology, identity matching algorithms, platform software, documentation, and all related intellectual property ("Kopimore IP"). These Terms do not transfer any ownership of Kopimore IP to you.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely as described in these Terms and the documentation. You may not copy, modify, create derivative works of, reverse engineer, or otherwise exploit Kopimore IP except as expressly permitted.
Any feedback, suggestions, or ideas you provide to us about the Services ("Feedback") may be used by Kopimore without restriction or compensation to you.
"Confidential Information" means any non-public information disclosed by one party to the other that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information. Each party agrees to keep the other's Confidential Information strictly confidential, to use it only for purposes of performing these Terms, and to protect it with at least the same degree of care used for its own confidential information.
Confidential Information does not include information that is or becomes publicly known through no breach of these Terms, was already known to the recipient, was independently developed by the recipient, or is required to be disclosed by law.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that: (a) the Services will be uninterrupted, error-free, or completely secure; (b) identification match rates will meet any particular threshold for any given website; (c) all delivered data will be accurate, complete, or current; or (d) the Services will meet your specific requirements or expectations.
Match rates vary based on website traffic composition, geography, device type, and other factors outside Kopimore's control. Typical identification rates range from 20%–60% of US web traffic.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL KOPIMORE OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA, LOSS OF GOODWILL, OR COSTS OF SUBSTITUTE GOODS, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICES, EVEN IF KOPIMORE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT WILL KOPIMORE'S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF (A) THE FEES YOU PAID TO KOPIMORE IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED DOLLARS ($100).
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless Kopimore and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your violation of these Terms; (b) your use of the Services in violation of applicable law; (c) your use of data delivered through the Services, including any TCPA, CAN-SPAM, or privacy law violations; or (d) any claim by a third party that your use of the Services infringes their rights.
You may cancel your subscription at any time from your account dashboard. Cancellation takes effect at the end of the current billing period. No partial-period refunds will be issued.
We may suspend or terminate your account immediately without notice if: (a) you breach these Terms; (b) we are required to do so by law; (c) you engage in fraudulent or abusive activity; or (d) continuing to provide Services to you would expose Kopimore to legal liability.
Upon termination, your license to use the Services terminates and you must cease all use of the pixel and delete any Kopimore API keys. Sections 8, 9, 10, 11, 12, and 14 survive termination.
These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws principles. Any dispute arising from these Terms or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, except that either party may seek injunctive relief in any court of competent jurisdiction.
Class Action Waiver: You and Kopimore agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, you and Kopimore each waive any right to a jury trial.
Before initiating arbitration, you agree to first contact us at legal@kopimore.com and attempt to resolve the dispute informally for 30 days.
We may update these Terms from time to time. We will notify customers on paid plans of material changes via email at least 14 days before the changes take effect. Your continued use of the Services after the effective date of any update constitutes acceptance of the revised Terms.
If you do not agree to updated Terms, you may cancel your subscription before the effective date of the changes.
For questions about these Terms, contact us at:
Kopimore, Inc.
Email: support@kopimore.com
Legal inquiries: legal@kopimore.com