Restaurants & Hospitality

Know who's researching
your venue
before they book elsewhere

Private dining, corporate events, and catering inquiries don't start with a phone call — they start with 20 minutes on your website. Most of those visitors leave without ever making contact. Kopimore identifies them so your events team can follow up personally before they give their business to another venue.

See It Live on My Site View Pricing

28 private events/quarter

$84K additional quarterly revenue

Live in <24 hours

Event Inquiry Feed Live

Amanda & Chris K. WEDDING

Private dining room · 80–100 guests · June/July dates

Menus viewed · Floorplan checked · Pricing page · 3 visits

Michelle P. CORPORATE

Corporate dinner · 30–40 guests · Q4 event calendar

A/V capabilities · Catering menu · Deposit info · 2 visits

Robert N. CATERING

Off-site catering · 60 guests · Anniversary party

Catering menu reviewed · Pricing calculator · 1st visit

Use Cases

Four ways restaurant & hospitality teams use Visitor Intelligence

From recovering private dining leads to building catering pipeline — Kopimore gives your events team first access to every prospect researching your venue.

Private Event Recovery

Identify couples and planners researching your private dining room before they book elsewhere

A couple who spends 25 minutes viewing your private dining room, browsing menus, and checking availability is actively planning an event. When they leave without submitting an inquiry form, they don't disappear — they go to the next venue on their list. Kopimore identifies them and alerts your events manager to reach out with a personal, consultative follow-up within hours.

Catering Lead Capture

Capture catering inquiries from people who browsed your menu but never called

Corporate event planners, wedding coordinators, and individuals planning milestone events all research catering options online. They study your menu, look at photos, check minimum spend requirements — and then send three RFPs to vendors they found next. Kopimore identifies them before they disappear, giving your catering team a head start on the conversation.

Reservation Abandonment

Re-engage diners who started a reservation and dropped off before confirming

Online reservation abandonment is surprisingly common — people start selecting a date, get distracted or uncertain, and close the tab. For high-value tables (celebrations, anniversaries, business dinners), that abandoned session represents real revenue. Identify them and have your host team follow up with a personal note: "We'd love to hold a table for you."

Loyalty Re-engagement

Identify regulars who return to browse the menu but haven't dined recently

A past customer who returns to check your menu, look at new specials, or browse private dining options is showing re-engagement intent. Maybe they moved, maybe they got busy — but they're still thinking about you. Kopimore identifies them when they return and lets your team reach out with a personal invitation: "We have a new tasting menu we think you'd love."

The Workflow

From anonymous venue browse to confirmed event booking — systematically

Here's exactly how an anonymous private dining prospect becomes a booked event through your Kopimore-powered outreach workflow.

Visitor views your private dining page

Kopimore captures the visit — event type interest, guest count signals, menu browsing, availability checking, and total time on site — from the first page load.

Visitor checks menus and availability, then leaves

The session ends without a form submission. Kopimore resolves the identity — name, email, phone — within 500ms and flags it as a high-value event prospect.

Events manager receives a detailed brief

Name, event type interest, estimated guest count, pages visited, and a recommended follow-up message are delivered to your events team within minutes.

Personal email from the events manager

"Hi Amanda — I wanted to personally reach out about hosting your event with us. I'd love to walk you through our private dining room and what we can do for your summer celebration." That email feels like a concierge service, not a sales pitch.

Consultation call booked, event confirmed

The prospect appreciates the personal outreach and schedules a consultation. Because your manager already knows what they were looking for, the call is efficient and the close rate is 43% higher than cold inquiries.

Know who's researchingyour venuebefore they book elsewhere